Customer Testimonials

Customer Testimonals

I have been getting equipment from PSSL over the last several years and their staff has always been knowledgeable and helpful. Just recently they bailed us out by keeping their service desk open after hours to so we could get a DMX 3- to 5-pin adapter that we needed that night. They certainly went up and beyond the call of duty and saved us. This level of service is hard to come by these days. Thanks again.
Tom Seckington
I buy my dj equipment here all the time. These people are by far the best company to work with, superior customer service and great prices. Thanks PSSL, specifically Garret and Tico!
dj rawbeatz
This is very quickly become my go-to place for anything Pro Audio. I went there yesterday with a very specific budget. Tico and the people at pssl were able to get me everything I needed. They worked with us to make sure that they could get the prices within our budget. Super knowledgeable and helpful people that just want to make sure you have what you need to be successful. A few weeks ago our theater program needed to figure out what type of wireless microphones to use. The guys from pssl sent out a rep from Shure microphones to do a scan of our facility and give us a detailed explanation of exactly what would work best given the facility we have. That is exceptional service.
Mike Lloyd
Bought some led lights strips controlled by remotes. Awesome price and quick delivery. Where PSSL excels over just buying from Amazon is the staff who checks in and follows up on the products. They are experts in the field who have used the items or can get you to the right specialists who can answer any questions that may arise. They also continue to keep in touch with other deals on similar products that may enhance what I've bought. Truly a great buying experience.
Archie Alvarado
Love this place, great prices and friendly staff
Cesar Alexander
Fantastic customer service, price, and experience!
Chris Scoda
Best place to get your fog machines and the fog fluids. High quality
Miguel Horta
I can tell you for a fact these guys care about taking care of a customer! We had a rough start to an order and they did everything they could to make it right and made sure we had it for our show tonight! I will use them for all of our live sound needs! Cristian did a great job and we appreciate them caring enough about our event to make sure we had our board! Thank you and we look forward to working with you guys for a long time!
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Jorge Daniel
Love me some P.S.S.L.! Killer deal of the day is a very good way to save $$ on things you want but don't need! My orders arrive on time and ordering is a snap! (hint) If you miss a killer deal and call within a few days the reps can usually get you the same price if not "SOLD OUT". DJ~CHOPS
Philip Myers
Great prices, excellent customer service, and no bull.
Marc Horton
PSSL is my NUMBER 1 place to go get anything I need, I got my Numark M6 from here and LOVE it. The daily specials (c'mon California Lotto!!) are always welcomed... they stand behind anything they sell... ask for Garrett, really cool guy!!
My 1st time there. Super courteous, helpful, and friendly staff from the back to the final check out.
P Stearns
PSSL is my ONLY choice when buying gear for my DJ business. I’ve been now for 39 years and ever since I discovered PSSL and Matt two years ago I’ve never been more happier. Matt and his company shows respect and care when helping me decide what’s best for my needs, I’ve never seen that before when buying equipment from other vendors. When I need something ASAP, Matt makes sure that it happens and in the past he’s honored other competitors prices to make sure I purchase from PSSL. I’ll NEVER shop anywhere else again, thank you Matt.
Michael Johnson
Great place for DJ equipment & lighting. These guys know there stuff and even though they ship nationwide they still take care of the locals that walk in.
Tod Overton
Great service, been coming here for years.
SoCal Mobile DJ
Great place for all your dj audio and stage equipment needs. Been going here for years.
James Thiele
Great Service, they know what they are doing and up your audio and lighting game!
Jon Texas
Good customer service. Always helpful.
Allen Jenkins
They have a huge selection of sound and lighting equipments. You can find many good deals on their website and you don't pay for Tax. But they have kind of unfriendly customer service. Update : The day after I left my review, Garrett -one of their assistant sale managers- called me. He followed up the issue and asked how to improve their customer service to provide a better experience for their customers. Well! That's what I call a professional business. I would definitely buy my next gears from PSSL.
Mehdi Salavati
Greate service. I visited the store in search of a new sound card and a wireless headset. I got the sound card but they had run out of the headset i wanted to buy. However, they did not try to sell me something similar as many other companies would have done. Instead, they gave me the advise to wait until i found what i was looking for even though they knew i wasn't going to come back (visited on a holiday in the states). Great place. Check them out if you can!
Alexander Arcari
Worth the 45min drive. Large selection and catalogue of products, great customer service, store policy, and excellent prices.
Michael Nolhan